Your wellbeing is our priority

96 okResponsible Gaming at
Keep It Entertainment, Not Addiction

Betting is entertainment. But if it stops being enjoyable and starts becoming a source of worry, it's time to stop. We're here for you.

Quick Help Tools
Set a Deposit Limit
Take a Cooling-Off Period
Enable Self-Exclusion
Set a Session Time Limit

What Responsible Gaming Means and Why It Matters

Betting and online gaming, like any form of entertainment, remain enjoyable only as long as they stay under control. 96 okResponsible gaming at 96 ok means playing within your means, accepting losses gracefully, and never viewing betting as a source of income.

Online betting is something many people in Bangladesh are discovering for the first time. Some place small bets on cricket matches with friends; others unwind at night with slots — and that's completely normal. But when betting shifts from chasing wins to chasing losses, that's when problems begin.

96 ok We believe a happy and safe user makes for a healthy platform. That's why we care about more than just profit — your well-being matters to us. On this page, we provide you with all the tools and information you need to keep yourself protected.

Remember: betting is never a guaranteed source of income
Never bet more than you can afford to lose. Betting is for entertainment, not for making a living.

What Healthy Betting Habits Look Like

A responsible bettor sets their budget in advance — deciding how much they can comfortably spend on entertainment each month and sticking to that limit. They enjoy a win and accept a loss, but they never chase losses with bigger bets.

They never bet while drunk or highly emotional. Betting is a small part of their daily routine — not their whole life. Time with family and friends always comes first.

96 okoffers a range of responsible gaming tools. Using them isn't a sign of weakness — it's what smart bettors do. Find out more about each tool below.

Check Yourself
Is your betting at a safe level?
I place more bets to try to win back what I've lost
Arguments with family or friends over betting
Spending more on betting than your budget allows
Feeling restless or irritable when not playing
I've borrowed money to fund my betting
Unable to focus on work or studies because of betting

96 ok Responsible Gaming Tools

Tools We Offer to Help You Stay in Control

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, any increase to the limit doesn't take effect immediately — there's a 24-hour cooling period.

Account → Security Settings → Limits
Session Time Limit

Set how many hours you want to play in a single session. Once the time is up, 96 ok Automatic alerts will be triggered and, if necessary, your session will be ended.

Account → Time Limits → Set
Loss Limit

Set a cap on how much you can lose within a given period. Once that limit is reached, no further bets will be accepted — even if you still have a balance.

Account → Betting Limits → Loss Limit
Cooling-Off Period

Take a temporary break of anywhere from 24 hours to 30 days. During this period, you can still log into your account but will not be able to place bets.

Account → Responsible Gaming → Break
Self-Exclusion

Suspend your betting entirely for anywhere between 6 months and 5 years. Once activated, you cannot lift the restriction yourself — it will only be lifted when the period expires.

Contact Support
Confidential Support

If you feel like you're losing control, reach out to our trained support team. Everything you share is completely confidential. There is no judgment.

Help Centre → Live Chat

Set Your Own Budget

Knowing how much you can comfortably spend on entertainment is essential. Use the simulator below to see what percentage of your monthly income is reasonable to set aside for entertainment.

Financial experts recommend keeping your entertainment spending to no more than 5% of your total income. This covers everything — movies, dining out, betting, and more.

Keep in mind: The calculator below is just a guide. Everyone's financial situation is different — use your own judgment.
Monthly Income (BDT): ৳20,000
Betting budget rate: 5%
Your suggested monthly betting budget:
৳1,000 / month
That's roughly ৳33 per day. Staying within this limit keeps your finances stress-free.

Recognize the Early Warning Signs

Addiction doesn't happen overnight. It creeps in gradually through subtle changes. Watch out for these warning signs:

Chasing Losses
Chasing losses by placing bet after bet to win back what you've lost — this is the most dangerous warning sign.
Budget Exceeded
You're spending beyond your set limit and find yourself unable to stop.
Relationship Strain
Arguments with family or friends over betting, or a tendency to hide it from them.
Mood Dependency
Enjoying the game when playing but feeling bored or restless when you're not — this is an early sign of addiction.
Neglecting Responsibilities
Putting off work, studies, or responsibilities because of betting.

Build Healthy Betting Habits

1
Set Your Budget in Advance
At the start of each month, decide how much you're willing to spend on entertainment. Losing that amount should make no meaningful difference to your life.
2
Set a Time Limit
Decide in advance how many hours a day you'll play. Set a timer on your phone. When it goes off, stop — even if you're on a winning streak.
3
Never Bet on Emotion
Don't place big bets out of anger or disappointment when your team loses. Emotional decisions are almost always the wrong ones.
4
Take Regular Breaks
Take at least one full day off from betting each week. Spend that time on other hobbies.
5
Be Honest with Yourself
If you think there's a problem — acknowledge it right away. Don't hesitate to seek help. It takes courage.

How 96 ok Supports You

We go beyond just tools — we actively work to protect our users

AI Pattern Monitoring

If unusual betting patterns are detected, an automatic alert will be sent to you.

Automatic Alerts

Alert messages are sent after significant losses or unusual session activity.

Trained Support

A dedicated support team trained in responsible gaming is always on hand.

Betting Report

Review your monthly betting report to understand your spending trends.

The Core Pillars of Responsible Gaming

Follow these 6 principles and betting will always stay enjoyable

Stay Within Your Budget

Only bet with money you can afford to lose. Never use household funds or emergency savings for betting.

Betting Is Entertainment — Not a Career

Expecting to make a regular income from betting is a dangerous mindset. Treat it as nothing more than a form of entertainment.

Stick to Your Time Limits

Long sessions impair your judgment. Take regular breaks and step away when your time is up.

Play for Fun

If betting is causing you stress or anxiety, take a break. There's no reason to play if it's no longer fun.

Use Limit Tools

96 okUsing 96 ok's deposit limit and self-exclusion tools is a sign of a smart bettor.

Talk to Someone

Being open with family or friends about your betting significantly reduces the risk of it becoming a problem.

Common Account Questions

Everything You Need to Know to Get Started with 96 ok

96 okRegistering with 96 ok is quick and simple, taking just 3–5 minutes. You'll need to provide: (1) your full name — as it appears on your National ID; (2) your mobile number — this will serve as your primary account ID; (3) your email address; (4) your date of birth — for age verification; and (5) a strong password. Once registered, you'll receive an OTP on your mobile to activate your account. Before making your first withdrawal, KYC verification is required, which involves submitting a photo of your National ID and a selfie. There is no registration fee, and each mobile number can only be used to create one account.

96 ok Certain account details cannot be changed on your own for security reasons — this is to prevent fraud. However, our support team can assist you with these changes. To change your name: contact us via live chat or email, submit a photo of your National ID, and explain the reason for the change. Once KYC verification is complete, name changes are generally not possible as your account must match your NID. To change your mobile number: both your old number and new number must be verified via OTP. The process may take 1–2 business days. Your password, email, and payment details can be updated directly from Account Settings.

Play With Enjoyment, Play With Responsibility

96 ok is always by your side — in the good times and the tough ones. Register today or reach out if you need support.

18+ | Betting Can Be Addictive | Know Your Limits

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