Legal Documents

96 ok Terms & Conditions –
Your Rights & Responsibilities

Please read these terms carefully before using our platform. Everything here is explained in clear, simple language.

Last Updated: 1 January 2026  |  Version 3.2
Written in Plain Language
Fair & Transparent Terms
Regularly Updated
Support is available for queries
Important: 96 ok Registering for or continuing to use the platform constitutes your full acceptance of these Terms & Conditions. It is recommended that you review this page before each login.
Section 1

Introduction & Key Definitions

These Terms and Conditions ("Terms & Conditions") 96 ok serves as a legal agreement between the platform and its users. 96 ok is an online betting and gaming platform operated primarily for users in Bangladesh.

The meanings of certain key terms used in these terms and conditions are as follows:

  • "Platform"96 ok's website, mobile app, and all associated services.
  • "User" or "Member" – any individual who 96 okholds a registered account on.
  • "Bet" – any bet or betting transaction placed on the platform.
  • "Wallet" – The balance of funds held within the account.
  • "Bonus" – any promotional benefit offered by the platform.

These terms and conditions apply in both Bangla and English. In the event of any conflict, the English version shall be considered final.

This page was last updated on 1 January 2026. 96 ok The right to amend these terms and conditions at any time is reserved. In the event of any changes, a notification will be sent via email or on the platform.
Section 2

Eligibility & Account Registration

96 okThe following requirements must be met to open an account and use the services at -:

  • You must be 18 years of age or older. Accounts found to belong to minors will be closed immediately.
  • Each person may hold only one account. If multiple accounts are found, all bonuses will be forfeited.
  • You must provide accurate and truthful information at the time of registration. Providing false information may result in account suspension.
  • The mobile number and email address provided at registration must be your own.

You are solely responsible for the security of your account. Do not share your password with anyone. If someone else gains access to your account, 96 ok Will not be held liable.

KYC (Know Your Customer) verification is mandatory. You must submit a national ID and a selfie before making your first withdrawal.
Section 3

Deposits & Payment Methods

96 ok Deposits are currently accepted via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 and the maximum single deposit is ৳1,00,000.

Deposit Terms & Conditions:

  • Deposits must be made from your own bKash/Nagad/Rocket number. Transactions made using another person's number may be cancelled.
  • After making a deposit, you must submit the transaction ID correctly. Without it, your balance will not be credited.
  • A transaction ID cannot be used more than once. Submitting the same ID multiple times will be treated as fraud.
  • Deposits are typically processed within 1–5 minutes. If there is a delay, please contact support.
96 ok No fees are charged on any deposit. However, the payment gateway may apply its own charges.
Section 4

Withdrawal Policy & Process

The following conditions apply when withdrawing winnings or wallet balance:

  • The minimum withdrawal amount is ৳500.
  • Withdrawals will not be approved until KYC verification is complete.
  • Withdrawals will only be sent to the payment method registered on your account.
  • Funds are typically transferred within 3–15 minutes. During peak hours, it may take up to 30 minutes.
  • Daily withdrawal limits are determined by VIP tier. The daily limit for standard members is ৳50,000.

96 ok Any suspicious withdrawal request may be held and investigated. If no irregularities are found upon completion of the investigation, the withdrawal will be processed promptly.

To withdraw from your bonus balance, the applicable wagering requirement must be met. Cash balance can be withdrawn directly (1x wagering applies).
Section 5

Bonus & Promotion Terms

All bonus offers are subject to specific terms and conditions. 96 okGeneral bonus terms for:

  • The welcome bonus is available to new members only and can be claimed once on the first deposit.
  • If the wagering requirement is not completed within the specified period after claiming a bonus, the bonus will expire.
  • The wagering requirement for each bonus is stated on that offer's detail page.
  • Multiple bonuses cannot be used at the same time unless a specific offer explicitly allows it.
  • Bonus funds must be wagered on bets with minimum odds of 1.50. Bets placed at lower odds will not count toward the wagering requirement.

96 ok If misuse of the bonus system is detected – such as opening multiple accounts solely to claim bonuses or placing low-risk bets to meet wagering requirements – reserves the right to void the bonus.

The weekly cashback bonus has no wagering requirement. It is credited as straight cash and can be withdrawn with just 1x wagering.
Section 6

Betting Rules & Settlement

96 ok– certain rules must be followed after placing a bet on -. These rules are in place to protect the interests of users:

  • Bet Confirmation: Once a bet is confirmed, it cannot be cancelled unless the match is cancelled or reserved.
  • If a match is cancelled: The full bet stake will be refunded. No deductions will be made.
  • Result Settlement: Bets are settled based on official results. If a bet is accepted at an incorrect odds due to a technical error, 96 ok reserves the right to cancel it.
  • Live Betting: Odds in Live Betting change rapidly. The odds displayed at the time of placing a bet are final.
  • Parlay Bet: If one leg of a parlay bet is voided, that leg's odds will be counted as 1.00.

Bets placed on matches suspected of being fixed or manipulated 96 ok may be cancelled. In such cases, the decision of the relevant international sports governing body will be followed.

Section 7

Prohibited Activities

The following actions 96 ok– are strictly prohibited on -. Engaging in any of the following will result in permanent account closure:

  1. Opening more than one account or registering an account under someone else's identity.
  2. Accessing another user's account or placing bets using someone else's wallet.
  3. Using coordinated bets or low-risk betting strategies for the purpose of bonus abuse.
  4. Unauthorized access to or attempted hacking of the platform's software or data.
  5. Money laundering or use of funds from illegal sources.
  6. Placing bets using match-fixing arrangements or insider information.
96 ok-'s fraud detection system is active around the clock. Any suspicious activity detected may be reported to law enforcement authorities.
Section 8

Account Suspension & Closure

96 ok reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

  • If any clause of the Terms & Conditions is violated.
  • If the information provided during KYC verification is found to be false or incomplete.
  • If unusual or suspicious transactions are detected on the account.
  • Upon direction from legal authorities.

Users may close their account at any time. Any remaining cash balance in the wallet (excluding bonuses) will be refunded. For Self-Exclusion under our Responsible Gaming policy, please contact support.

Section 9

Responsible Gaming Policy

96 ok believes that betting is a form of entertainment and should never have a negative impact on anyone's life. To that end, we offer the following:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
  • Bet Limit: A maximum stake limit can be set for individual bets.
  • Cooling-Off Period: You can temporarily suspend your betting activity for anywhere between 24 hours and 30 days.
  • Self-Exclusion: You can opt for a full betting suspension ranging from 6 months to 5 years.

If you feel that betting is negatively affecting your financial or personal life, please Responsible Gaming Page Visit or contact Support.

Section 10

Changes to Terms & Dispute Resolution

96 ok reserves the right to modify these Terms & Conditions at any time. When changes are made:

  • A notification will be sent to your registered email or mobile number.
  • This page will display the date and version number of each new update.
  • If you do not raise an objection within 7 days of a change, you will be considered to have accepted it.

Dispute Resolution: If you have a complaint, please contact our support team first. If the issue is not resolved at support level, it will be escalated to management. A resolution will be provided within a maximum of 7 business days. In the event of any dispute, 96 okThe records and logs of - shall be considered final and conclusive evidence.

For disputes or complaints: support@96ok.biz – also available via live chat from 9:00 AM to 12:00 AM.

Key Features of 96 ok Terms & Conditions

Why the principles we operate by are different from the rest

Written in plain Bangla

Cutting through complex legal language 96 ok's Terms & Conditions are written in plain language so everyone can understand them easily.

No Hidden Terms

Whether it's bonuses, payments, or withdrawals – all terms and conditions are clearly stated. 96 ok- has no surprise charges or hidden rules.

Regular Updates

These Terms & Conditions are updated regularly to reflect changes in legislation and new platform features.

User Protection

Every rule is designed with the user's best interests in mind. 96 ok-'s policies are user-friendly.

Help understanding the terms

If any term is unclear, feel free to ask our support team. Detailed explanations are available in Bengali.

Responsible Gaming

Responsible Gaming policy is incorporated as part of the Terms & Conditions. 96 ok Always putting players' wellbeing first.

General Questions About the Rules

Common Questions About Accounts & Verification

Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address — an OTP (One-Time Password) will be sent to you. Use the OTP to set a new password. The entire process takes 2–3 minutes. If you don't receive the OTP on your mobile, check your email or wait a moment and try again. Multiple failed attempts with the same OTP may temporarily lock your account — if this happens, please try again after 30 minutes. If you continue to experience issues, contact us via live chat 96 ok's support team is here to help.

96 okKYC verification at - requires two things: (1) a photo of your ID document and (2) a selfie. Accepted ID documents include: National ID Card (NID) – both old and new formats are accepted, Passport, or Driving License. Old laminated voter IDs are also acceptable, provided the photo is clear and the ID number is legible. When taking your selfie, your face must be clearly visible and you must be holding your ID document. Verification typically takes 2 to 4 hours to complete. You can start the process from the "Verification" tab on your dashboard.

Done reading the Terms? Then get started

Register at 96 ok and welcome to Bangladesh's most transparent betting platform.

By registering, you agree to these Terms & Conditions | 18+

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